These terms are an agreement between you and Blueplane Inc. (“Blueplane,” “we,” “us”). They apply when you create a blueplane account, install the blueplane capture agent, or use the blueplane service at blueplane.ai (together, the “Service”). By doing any of those things, you accept these terms. If you are accepting for a company or other organization, you confirm you have authority to bind it, and “you” means that organization.
If your organization has a signed agreement with Blueplane, that agreement governs your organization’s use of the Service and your organization’s data, and controls over these terms if they conflict. These terms still apply to you as an individual user for Sections 3, 4, and 9.
1. What the Service is
blueplane is an AI session library and coach. The capture agent runs on your device and records your AI sessions on supported platforms (currently Claude Code, Cursor, and Claude Cowork), then uploads them to Blueplane’s cloud. The web app, API, and MCP server let you and your workspace search, analyze, and ask questions about those sessions.
By default the capture agent records full session content, including prompts, model responses, tool calls, file contents, and diffs. You choose which devices, directories, and repositories are recorded, using the exclusion settings we provide.
The supported platforms are third-party products that Blueplane does not control. You hold your own licenses to them and are responsible for complying with their terms. If a platform restricts, changes, or withdraws the ability to capture sessions, or changes its terms so that capture is no longer permitted, that is not a failure of the Service or a breach of these terms, and Blueplane is not liable for it. If capture becomes unavailable on every supported platform you use for more than 30 consecutive days for reasons outside our control, you may cancel and we will refund prepaid fees for the period after cancellation; that is your only remedy for loss of capture caused by a platform.
2. Accounts and workspaces
You sign in with a Google or Microsoft account. You are responsible for what happens under your account and for keeping it secure.
A workspace is a shared library for a team. The person who creates a workspace, and anyone they make an admin, controls it: who joins, what they can see, the plan, and billing. Admins can see the sessions of every member of the workspace. If you join a workspace, the workspace admin controls the sessions you contribute to it.
You must be at least 18 and using the Service for work. The Service is not for personal or household use.
3. Your responsibilities
You will:
- Tell the people whose sessions you capture that their sessions are recorded, and get any consent your policies or applicable law require. This applies whenever you capture sessions from anyone other than yourself.
- Exclude data you do not have the right to share with Blueplane, including third-party code you are not permitted to copy and secrets you are not permitted to store outside your systems.
- Use the Service only in ways that are lawful and that do not infringe anyone’s rights.
You will not copy, modify, resell, or sublicense the Service, reverse engineer it, use it or Blueplane’s non-public information to build a competing product, interfere with its operation, or try to access other workspaces’ data. Using the API and MCP server to query your own library, including with automated tools, is what they are for and is not a violation.
We may suspend your access immediately if you breach this section or your use threatens the Service’s security or operation, and we will tell you why.
4. Your data
You own it. Everything the capture agent records from your devices and everything you upload or enter into the Service is “Your Data.” You own Your Data. You give Blueplane a license to host, process, analyze, and display it to provide the Service and for the purposes in the next paragraph.
What we do with it. We use Your Data to provide the Service, including to generate session titles, summaries, analysis, and recommendations. Some of that processing is done by an AI model provider acting on our behalf. We may create and use de-identified, aggregated data derived from Your Data (“Usage Data”) to operate, improve, and benchmark the Service. Usage Data does not identify you, your organization, or any individual, and does not contain your source code, prompts, or model responses; it is limited to metrics, patterns, and statistics derived from them. Blueplane owns Usage Data.
Who else sees it. We use third-party providers to host and operate the Service. They are listed in our Privacy Policy, and we update that list before a new provider begins processing Your Data. Otherwise, we do not share Your Data with anyone except your workspace admins, people you share it with, or when the law requires.
How we protect it. We encrypt Your Data in transit and at rest, limit access to people who need it to run the Service or respond to an incident, log that access, and do not use it in development or test environments. If we confirm unauthorized access to Your Data, we will notify you without undue delay and tell you what we know. We are pursuing a SOC 2 Type 2 report; the Privacy Policy states our current status.
How long we keep it. We keep Your Data while your account is active, subject to your plan’s storage window. Some plans keep session history for a limited period shown on the pricing page; sessions older than that window are deleted. When your account or workspace closes, you have 30 days to export Your Data through the app or API. We delete it from production systems within 60 days after closure, and from backups as they expire on their normal cycle, currently 30 days.
5. Plans, trials, and billing
Plans. Plans, prices, seat limits, and storage windows are on the pricing page at the time you subscribe. Your plan renews automatically, monthly or yearly depending on what you chose, until you cancel.
Trial. New workspaces may start with a free trial of 14 days. When the trial ends, your workspace moves to the plan you selected and billing begins, unless you cancel first. If you do not select a plan, access ends and Your Data is deleted 30 days after the trial ends.
Billing. We bill in advance at the start of each billing period through our payment processor, currently Stripe. You authorize us to charge your payment method on each billing date, including applicable taxes. If a plan includes a seat limit and your workspace exceeds it, we bill the additional seats at the rate shown on the pricing page from the next billing date. Fees do not include taxes; you pay any sales or similar taxes.
Failed payments. If a charge fails, we will retry and tell you. If it is not paid within 15 days, we may suspend the workspace until it is.
Cancelling. You can cancel from workspace settings at any time. Cancellation takes effect at the end of the current billing period. Fees are non-refundable, and we do not prorate unused time.
Price changes. We may change prices with at least 30 days’ notice by email. Changes take effect at your next renewal after the notice.
6. Blueplane’s property
Blueplane owns the Service, the capture agent, all improvements to them, and Usage Data. We grant you a non-exclusive, non-transferable right to use the Service under these terms while your subscription is active. If you give us feedback, we may use it without obligation. These terms grant no other rights.
7. Ending the relationship
You can close your account or workspace at any time. We may suspend or terminate your access if you materially breach these terms and do not fix it within 30 days of our notice, or immediately for the breaches in Section 3. When your account or workspace closes, Section 4 explains export and deletion. Sections 4, 6, 8, 9, and 10 survive.
8. Warranties and liability
The Service is provided “as is.” We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not promise that the Service will be uninterrupted or error-free, or that its analysis, scores, or recommendations will be accurate or produce any particular result. Decisions you make based on the Service are your own.
Neither of us is liable to the other for indirect, incidental, consequential, or punitive damages, or for lost profits, revenue, or data, however caused and regardless of the legal theory. Blueplane’s total liability for all claims together is limited to the fees you paid in the 12 months before the event giving rise to the claim, or $100 if you have paid nothing. These limits do not apply to your payment obligations, your breach of Section 3, or either party’s gross negligence or willful misconduct.
9. Indemnity
You will defend Blueplane against any third-party claim arising from Your Data or from your breach of Section 3, and pay the damages and settlement amounts that result. We will notify you promptly, let you control the defense, and cooperate at your expense; a settlement that admits fault on our behalf or imposes obligations on us needs our written consent.
10. General
Changes to these terms. We may update these terms. For material changes we will give at least 30 days’ notice by email or in the app before they take effect. Continuing to use the Service after that is acceptance. If you do not agree, cancel before the change takes effect.
Governing law. Delaware law governs these terms. The state and federal courts in Delaware have exclusive jurisdiction over disputes under them.
Assignment. You may not assign these terms without our written consent. We may assign them to an affiliate or to a successor in a merger, acquisition, or sale of substantially all of our assets.
Notices. We send notices to the email on your account. You send notices to legal@blueplane.ai.
Other. These terms and the Privacy Policy are the complete agreement between you and Blueplane about the Service. Neither of us is liable for delay or failure to perform caused by events beyond our reasonable control, including a platform or third-party provider restricting or withdrawing access, other than payment obligations. If a term is unenforceable, the rest stays in effect. A failure to enforce a term is not a waiver of it. You confirm you are not on a US government denied-party list and will comply with US export and sanctions laws in your use of the Service.
Questions: legal@blueplane.ai.